Best Chatbot Courses & Certifications (June 2024)

  • Post last modified:10 August 2023
  • Reading time:38 mins read
  • Post category:Best Online Course
Coursera 7-Day Trail offer

You might have seen several applications of chatbots, from your online banking portal to any other business website. Many tech giants such as Apple and Amazon are investing millions of dollars in building their own AI-powered chatbots like Siri and Alexa. They all are chatbots, primarily voice-based chatbots. But what if you want to create your own chatbot for your website?

Best Chatbot Courses
Best Chatbot Courses

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In this article, you will find the Best Chatbot Courses & Certifications, where you can enrol and start your Chatbot learning journey.

Best Chatbot Courses, Certification, Tutorials, Classes, Training

How to Build a Chatbot Without Coding [Coursera]

How to Build a Chatbot Without Coding is one of the best online courses for creating a Chatbot. Offered by Coursera, this course will be teaching you how to create useful chatbots without the need to write any code at all.

You’ll learn how to plan, implement, test, and deploy chatbots that delight your users, rather than frustrate them. Learn how to visually create chatbots with Watson Assistant (formerly Watson Conversation) and how to deploy them on your own website through a handy WordPress plugin. Don’t have a website? No worries, one will be provided to you.

It is created by Antonio Cangiano, who is a Software Developer and Technical Evangelist at IBM Developer Skills Network. Having professional experience of over 12 years, Antonio is passionate about the craft of programming, cognitive computing, cutting-edge technologies, online marketing, and entrepreneurship.

Key Highlights & USPs

  • Introduction to Chatbots and why Chatbots are Trending
  • Understanding Intents and their needs and requirement
  • Learn about Entities and their essential features
  • Become fluent in Building User-Friendly Chatbots
  • Work with Context Variables and Slots

Who is it for?

It is designed for people who are interested in building chatbots, regardless of their previous experience or expertise in the field of Chatbots.

Coursera 7-Day Trail offer

Deep Learning and NLP A-Z™: How to create a ChatBot [Udemy]

Deep Learning and NLP A-Z course offered by Udemy is one of the top-rated online courses for learning Chatbots. This bestseller course will be teaching you how to implement the State-of-the-Art Deep Natural Language Processing models in Tensorflow and Python. Technology has advanced enough to make this a valuable tool something accessible that almost anybody can learn how to implement. If you want to learn one of the most attractive, customizable and cutting-edge pieces of technology available, then this course is for you.

It is designed by the Ligency I Team and Zillion Hand Team. Both of them are excellent teaching groups comprised of expert instructors with an instructor rating of 4.6 stars.

Key Highlights & USPs

  • Learn about the Types of Natural Language Processing
  • Understand the fundamentals of End to End Deep Learning Models
  • Learn the difference and features of Classical and Deep Learning Models
  • Become fluent with Seq2Seq Architecture & Training
  • Learn about Beam Search Decoding and its features

Who is it for?

This course is ideal for any Data Science enthusiast, a college student who wants to start a career in Data Science, or anyone who is interested in creating their own ChatBot.

Build Incredible Chatbots [Udemy]

Build Incredible Chatbots is one of the most comprehensive courses offered by Udemy for Chatbot developers. In this course, you will learn how to build and deploy chatbots for Facebook Messenger, WhatsApp, Slack, and Skype using Wit & DialogFlow. Learn concepts, tools, and techniques that you will need to build fully functional chatbots for business and enterprise. You will explore chatbot platforms that do not require you to write code, then gradually make your way to a code-intensive chatbot that can be built for specialized scenarios.

It is made by Sachin Bhatnagar, who is an educator and Digital Solutions Architect. He has also supervised award-winning animation and visual effects short films. His first love is coding and he strongly emphasizes its importance to all students.

Key Highlights & USPs

  • Understand and learn about conversational interfaces and agents
  • Build conversational agents or chatbots using JavaScript & NodeJS
  • Understand the role of Natural Language Processing and AI
  • Use Wit.AI for building chatbots and deploy chatbot apps on cloud platforms
  • Build and Deploy serverless webhooks on AWS Lambda

Who is it for?

It is designed for intermediate web developers who are interested in building exciting conversational interfaces and agents. Also, this course requires you to be familiar with JavaScript, NodeJS databases, and APIs.

Free Building a Facebook Chatbot in Chatfuel without Coding [Udemy]

Building a Facebook Chatbot in Chatfuel offered by Udemy is one of the best-rated online courses available for Chatbots. This course is a comprehensive guide to Monetizing Messenger for Brands & Businesses. The beauty of chatbots is that they are still in their infancy, meaning that very few businesses are using them to sell. This equates to a huge opportunity for you, as a digital marketer, because deploying a bot will help your brand. By the end of this course, you will have learned everything you need to know about creating your own chatbots, completely from scratch.

It is made by Andrew Demeter, who is an excellent Udemy instructor and Chatbot expert. He has built 100+ Messenger experiences for influencers (Prince Ea), travel brands (Contiki), and even major movie studios. He has also consulted with Fortune 500 companies.

Key Highlights & USPs

  • Add up-sells to your e-commerce bot
  • Analyze bot trends to improve conversion rates
  • Integrate native audio & video to your bot
  • Respond to users with Artificial Intelligence
  • Set up behavioral retargeting to drive sales

Who is it for?

It is ideal for social media marketers and business owners, who are interested in creating their own chatbots for improving conversion rates, better customer interaction, and outstanding client experience on their business or personal website.

Facebook Chat Bot Marketing – How To Use ManyChat Course [Udemy]

Facebook ChatBot Marketing offered by Udemy, is an amazing online course for learning Chatbots. This course will get you on the fast track with learning some amazing chatbot tactics and strategies related to Chatbot implementation. Start your ManyChat Messenger Marketing now, while the competition is not too big. Because it’s a new method, a very small percentage of businesses use it. By the end of this course, you’ll have a finished Manychat chatbot campaign that will develop and build a relationship with your potential customers and ultimately convert leads into fans and customers.

It is made by Marketing 6pack, who is a marketing strategist and online Udemy instructor working on their own business and teaching business owners and entrepreneurs how to do marketing in an easy, and effective way.

Key Highlights & USPs

  • Create a Facebook messenger bot and Install Manychat
  • Learn how to send automated sequences and broadcast
  • Build flows and messages, and use different growth tools
  • Understand how to generate high-quality sales leads using Chatbots
  • Re-engage potential customers and implement a Chatbot sales funnel

Who is it for?

This course is designed especially for Marketers, Business Owners, and Entrepreneurs who want to make marketing better using Chatbots. It may also be helpful for people who are interested in creating their own Chatbots.

ChatBots: Facebook Messenger ChatBot – DialogFlow and nodejs [Udemy]

ChatBots: Facebook Messenger ChatBot is an excellent online course for learning Chatbots. Offered by Udemy, this Bestseller course will be teaching you DialogFlow for training chatbots. In the first part of the course, you’ll make a chatbot without programming skills. And in the second part, you’ll be taught to use NodeJS for upgrading the bot. So basic knowledge of javascript and NodeJS is needed. At the end of the course, you’ll have a fully functional ChatBot. And you’ll also know how to teach the bot to have other dialogues with customers. Also, you’ll be able to make a bot for yourself and other people.

It is designed by Jana Bergant, who is a Web developer and IT instructor. She has travelled the path of self-taught web development for 20 years, to reach the level of a full-stack developer with a passion for chatbot technology. Also, she is an active consultant to numerous customers throughout the world.

Key Highlights & USPs

  • Understand the fundamentals of chatbots and how they work
  • Gain in-depth knowledge of natural language processing with DialogFlow
  • Implement chatbots that can be easily extended to connect to other APIs
  • Learn how to create custom code for adding flexibility to your chatbot
  • Add rich media messages in DialogFlow and have the chatbots answer FAQ

Who is it for?

This course is for anybody who is interested in the potential of Chatbots, their implementation, and the fundamentals of creating a Chatbot. It is also a good course for people who want a deeper knowledge of DialogFlow or those who want to build a chatbot for Messenger.

ChatBots: How to Make a Facebook Messenger Chat Bot in 1h [Udemy]

ChatBots: How to Make a Facebook Messenger ChatBot is an amazing course for learning Chatbots. In this course, you will learn how to create a Parrot Bot, as well as a ChatBot for Facebook Messenger. This course was designed so even a complete newbie could create the Football Team Bot. As an intro course to chatbot development, it will also briefly discuss Artificial Intelligence and Machine Learning. It will teach you how to Build a Bot in 2 Ways. First, you will be making a Parrot Bot in Node.js using our sample code. Secondly, you will be creating a Bot for your Favorite Football Team without any coding whatsoever.

It is designed by Stefan Speaks. He is the Creator of Personality NFT & Game of Life DAO, and his attention currently is on building a collaborative community that helps its members grow.

Key Highlights & USPs

  • Learn how to Deploy Bot in the Cloud
  • Understand how to connect Webhooks to Facebook Messenger
  • Add Access tokens to Chatbot and learn its features
  • Learn about Facebook Messenger Chatbot best practices
  • Understand the fundamentals of Artificial Intelligence in Chatbots

Who is it for?

This course is ideal for anyone who is interested in Chatbots and wants to learn how to make a chatbot from scratch.

Building Chatbots in Python [Datacamp]

Building Chatbots in Python offered by Datacamp is an excellent course for Chatbots. In this course, you will be learning the fundamentals of how to build conversational bots using rule-based systems as well as machine learning. Some chat systems are designed to be useful, while others are just good fun. You will build one of each and put everything together to make a helpful, friendly chatbot. Once you complete the course, you’ll also learn how to connect your chatbot to Facebook Messenger.

It is designed by Alan Nichol, who is the Co-founder and CTO of Rasa. Alan holds a Ph.D. in machine learning from the University of Cambridge and has years of experience building AI-powered products in the industry.

Key Highlights & USPs

  • Learn how to build your first chatbot and add the basic elements of personality
  • Understand the fundamentals of intents and entities
  • Use machine learning to turn natural language into structured data using spaCy
  • Build a personal assistant which is able to respond to questions
  • Generate text with neural networks and deal with Pending state transitions

Who is it for?

It is ideal for people who want to create their own Chatbots from scratch. It is also helpful for those who want to learn about Chatbots and their implementation. However, this course requires you to be familiar with the fundamentals of python. You can check out our Python courses review for enrolling in a python course.

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Building Chatbots with Google Dialogflow [Pluralsight]

Building Chatbots with Google Dialogflow is an amazing resource for learning about Chatbots. In this course, you will learn how chatbots have become widespread across sites and learn about the multitude of AI platforms that exist to help you get up and running with a chatbot quickly. First, you will be introduced to Google Dialogflow, a conversational interface for bots, devices, and applications. Next, you will learn the basic building blocks of Dialogflow and finally, you will see how you can integrate your bot with external APIs in order to fulfil the user’s request through Dialogflow’s one-click integration with a variety of messenger applications such as Slack, Viber, and Facebook.

It is made by Janani Ravi, who is a Pluralsight author and Chatbot expert. She has a Master’s degree from Stanford and worked for 7+ years at Google. Also, She was one of the original engineers on Google Docs and holds 4 patents for its real-time collaborative editing framework.

Key Highlights & USPs

  • Understand the fundamentals of Chatbots and Dialogflow
  • Learn about the Building Blocks of Chatbots like Intents and Entities
  • Use Dialogs for Managing Conversations and implement Non-linear Dialogs
  • Become fluent with External APIs for Fulfillment
  • Learn how to integrate with Third-party Applications

Who is it for?

Anyone who wants to learn how to build chatbots with Google Dialogflow should take this course. If you’re looking to automate repetitive chatting tasks, then this is the course for you.

Online Chatbot Courses [Skillshare]

Online Chatbot Courses offered by Skillshare is another great resource for learning Chatbots. This library of courses is ideal for students of all levels: from beginner to expert, and you will find the appropriate course for your skill level as well. These courses will be teaching you all you need to know about Chatbots and their implementation as well as their features. The best thing about these courses is that they all have great production quality, and make for an amazing learning experience.

Key Highlights & USPs

  • Learn what is Integromat and How it works
  • Understand how to Send a Response Back to Your Chatbot
  • Learn about The Fallback intent and Welcome intent
  • Understand about Actions & Parameters as well as Prebuilt Agents
  • Create a Bot That Can Send Confirmation Emails

Who is it for?

Learn what is Integromat and How it works Understand how to Send a Response Back to Your Chatbot Learn about The Fallback intent and Welcome intent Understand about Actions & Parameters as well as Prebuilt Agents Create a Bot That Can Send Confirmation Emails. These courses are ideal for all students who are interested in creating Chatbots, regardless of their previous experience or expertise. You will find your ideal course according to your skill level: from beginner to expert and experienced.


How can I learn chatbot?

As with almost any technology, one of the best ways to learn about chatbots is to build one yourself. We would recommend getting started with Dialogflow or Watson Conversation. Both are great platforms and easy to use.

How do I become a chatbot expert?

• Read about chatbots: If you are just starting out in the field, then the first thing that you need to start doing is reading about chatbots, whether from online articles or books and tech magazines.

• Choose a good chatbot online course: One of the good things about learning chatbots is that there are various institutes/platforms offering online chatbot courses and certifications, pick a good one and start your learning journey.

• Get the hands-on experience: It is very important that you check if the platform or institute that is rendering chatbot certification is giving you hands-on experience or not, as the practical approach to learning is the most effective one.

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