Business Communication Notes
In oral communication, spoken words are used. It includes face-to-face conversations, speech, telephonic conversation, video, radio, television, voice over internet.
Effective verbal communication skills include more than just talking. Verbal communication encompasses both how you deliver messages and how you receive them.
Public speaking is a talk given to a large gathering. It is given on various occasions. Its aim is usually to encourage, appreciate, congratulate or entertain; it is usually followed by applause from the audience.
Communication which flows to a higher level in a company is known as upward communication. It gives feedback on how well the company is working.
What is Downward Communication? Downward Communication flows from a top-level to a low level in an organisation is known as downward communication. In other words, communication that takes place from…
The structure of an organisation should provide for communication in three distinct directions: downward, upward, and horizontal. These three directions establish the framework within which communication in an organisation takes place.
What is Horizontal Communication? Horizontal communication takes place between two or more persons who are working at the same levels it is known as horizontal communication. Horizontal Communication Horizontal communication…
The barriers to business communication are anything that interferes in the communication process as a consequence of which the message may not be received by the receiver as was intended by the sender.
7 C of Communication are Completeness, Conciseness, Consideration, Clarity, Concreteness, Courtesy, Correctness.
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