Best Crisis Management Courses Online & Certification (July 2024)

  • Post last modified:27 May 2024
  • Reading time:25 mins read
  • Post category:Best Online Course
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With climate change, there is an increase in natural disasters such as floods, earthquakes, and wildfires. In 2020 -21, the pandemic taught us to be ready for any future crisis and harmful diseases. Also, at the start of 2024, Japan faced 155 earthquakes in 24 hours that have already alerted businesses, governments, and communities around the world. 

Hence, the demand for crisis managers will be increased to handle extreme weather events, natural disasters or any crisis at an organization. Develop this demanding skill through the Best Crisis Management Courses!

Why is Crisis Management essential to learn?

Crisis management is an essential skill that includes creating and implementing emergency response plans, taking actions to mitigate risk and ensure the safety of employees, customers and other stakeholders. 

According to GMinsights, the Crisis Management market is expected to grow over 5% CAGR from 2024 to 2032. The defense and military are one of the major sectors that expand the crisis management market share to USD 50 million by 2032. As per global statistics, the crisis management market value will reach over 220 billion dollars by 2032, which shows better career opportunities for those who acquire crisis management skills. By investing in the best crisis management courses, you can carefully plan and implement the strategies before, during, and after the crisis occurs.

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Best Crisis Management Courses, Certification, Tutorials, Training, Classes Online

Learn Crisis Communication Skills [Coursera]

The crisis management course online is all about preparing your organization and other employees for crisis. It will help you understand the way to communicate with employees, customers, and suppliers and prepare them for any potential crisis. Additionally, the online course on crisis management explains how to create a crisis response team and how to communicate with audiences and evaluate the response once the crisis has passed. Furthermore, it will explain the dynamics of crisis management to train professionals to anticipate and mitigate potential issues before they increase effectively.

Course Instructor

Laurie B will be the instructor of this udemy crisis communication course. She has spent almost her professional career in business management and building relationships. She has worked with clients from the Fortune 100 to 5000 and taught people ranging from authors and business owners to other professionals.

Pros & Cons


  • High-quality course
  • Very clear and well-organized
  • Helpful information


  • Little bit quick
  • No visuals

Key Highlights & Learning Objectives

  • This Udemy crisis management course includes five sections and 13 lectures to cover essential information for crisis management. 

  • Crisis communication skills and use them to handle any press and public relations under challenging situations. 

  • Discover how to respond effectively and quickly and assemble a team in times of crisis. 

  • Able to search audiences in crisis and assess technical and physical resources.

  • Understand how to create a chain of command and avoid common crisis response mistakes in times of situations. 

Who is it for?

The crisis management course online is perfect for PR executives, communication teams, and business owners. You must have excellent communication skills before pursuing this field. Upon completion of this course, you will be well-equipped with the knowledge and skills to navigate a crisis effectively. Also, it will help you to gain attention from your employers and handle crisis with strategy in the organization.

Rating: 4.5/5
Students Enrolled: 1974
Duration: 1 hours

Build Leadership for Crisis Management [Coursera]

The crisis management online course is a great way to discover how to communicate effectively with stakeholders. It helps to improve your response as a leader in times of events that threaten an organization’s very survival. Throughout the online crisis management course, you will develop the ability to anticipate potential threats, cope with adverse events and adapt to unusual situations. Also, this class will teach how to lead your team and your organization out from any potential threat.

Course Instructor

The Coursera crisis leadership course will be taught by Professor Mike Barger, who was a TOP GUN instructor in the United States Navy and a founder and executive at JetBlue Airways. His years of experience can help students understand how to deal with crisis and get a true sense of becoming resilient.

What you’ll learn

The Coursera crisis management certificate course includes 4 modules :

  1. Introduction: The first-week module will focus on teaching how to consider the perspective of the stakeholders as a leader during a crisis. 
  2. Developing Resilience: During the second module, you will learn how to increase an organization’s resilience and predict how stakeholders respond to crisis within an enterprise. 
  3. Crisis Varieties and Responses: In this module, you will discover various types of crisis and how to respond to them accordingly. Also, you will get a clear picture of the nature of the crisis environment. 
  4. Crisis Leadership and Prepare for the Future: In last week’s module, you will discover the key characteristics of a professional crisis leader and how to become an effective leader before, during, and after a crisis. 

Pros & Cons


  • Useful content
  • Practical and relevant experience
  • Great instructor
  • Address key leadership points


  • A bit repetitive

Key Highlights & Learning Objectives

  • Create strategies for outstanding leadership and team performance in an increasingly volatile environment.

  • Learn how to improve individual and organizational resilience.

  • Identify how you, your team, and your organization can prepare for disruptions or crisis in the future.

  • Understand how stakeholders value propositions and how to respond effectively during a crisis. 

  • Able to face the unique and challenging nature of the crisis environment. 

  • Build a plan to prepare yourself, your team and your organization for a future major crisis. 

  • Full lifetime access to 60 videos, 49 reading materials, five quizzes, 31 app items, and eight discussion prompts.

Who is it for?

The Online Crisis Management Course is ideal for intermediate-level learners with years of working experience. Once you complete the class, you will develop an exceptional set of leadership skills that will help you throughout your career.

Rating: 4.7/5
Students Enrolled: 64,884
Duration: 35 hours, 12 hours/week

Learn Crisis Management in Media [Udemy]

The Crisis management class will prepare you to handle media and public relations crisis well. You will learn how to create plans for press conferences, media statements, messages, and sound bites. In addition, the Crisis management training online cover all aspects of message development, rehearsal, and media management. You will be prepared to respond with a clear and easy-to-understand message to the media.

Course Instructor

TJ Walker is the instructor and creator of this Udemy public relations and crisis communication tutorial. He is the founder of Media Training Worldwide, which conducts public speaking training workshops and seminars. Since 1984, he has been training influential people, including Presidents of countries, Prime Ministers, Nobel Peace Prize winners, Miss Universes and more.

Pros & Cons


  • Digestible tips to prepare for media 
  • Real-life examples and advices
  • Refreshing and in-depth information


  • Must improve audio-quality

Key Highlights & Learning Objectives

  • The Udemy Crisis Management Online Course is divided into five sections.

  • Learn how to manage crisis communication and appear confident on camera.

  • Understand the way to prepare messages and speak in sound bites

  • Build the ability to handle tough questions and deliver bad news to customers

  • Learn how to sell stories and communicate effectively to drive change

  • Prepare yourself to speak under pressure or any media crisis.

  • Full lifetime access to 5 articles, five downloadable resources, and 1 hour of on-demand video sessions.

Who is it for?

This crisis management class is suitable for CEOs, PR managers, and crisis managers who are responsible for maintaining a company’s reputation. You must be willing and desired enough to become a better communicator. Upon completion, you become a better communicator who knows how to respond effectively to the media.

Rating: 4.5/5
Students Enrolled: 90,543
Duration: 2 hours/week

Business Crisis Management Online [Udemy]

The crisis management certificate online is the best way to learn measurable steps to take before, during and after a crisis. These actionable steps help you understand your company’s outlook once the storm has passed. In addition, the crisis management training online introduces you to valuable tools to anticipate business crisis and develop crisis management capabilities. Each process helps you to create a firm plan for the crisis management of your business.

Course Instructor

LearnSmart has created this Udemy business crisis management tutorial to help the community learn high-quality communication skills and IT certification training. They have professional trainers who helped thousands of people gain certifications from respected vendors, such as Project Management Institute (PMI)®, Cisco, Microsoft, CompTIA, Oracle, and. It also offers over 1,000 courses related to various fields, including IT, project management, administration, HR, and more.

Pros & Cons


  • Good overview
  • Incredibly helpful and well-researched
  • Great presentation


  • No real-life cases

Key Highlights & Learning Objectives

  • The Udemy crisis management certificate course includes ten sections and 37 video lectures to keep business in control when it’s getting tough.

  • Learn how to approach a crisis calmly and confidently.

  • Get well-equipped with the tools that help in assessing the situation and creating a plan to guide the team or company through the crisis.

  • Develop knowledge on how to apply techniques learned in controlling the situation and remain calm under pressure.

  • Learn valuable real-life project management techniques to handle the situation in the organization.
  • Gain free lifetime access to 1 article, one downloadable resource, and 1.5 hours of on-demand video.

Who is it for?

Whether you’re an HR manager or a project manager, the crisis management course online is an excellent option. When you finish the tutorial, you will be certified and qualified as a successful project manager with PMP certification from PMI.

Rating: 4.2/5
Students Enrolled: 34,427
Duration: 2 hours

Frequently Asked Questions

What are the 5 C’s of crisis management?

Before becoming an expert in crisis management, you must know the 5 Cs of crisis communications, which help in responding before, after, and during the crisis and handling the situation effectively. The 5 C’s are Concern, Commitment, Competency, Clarity, and Confidence.

What is the most crucial step in crisis management?

The most crucial step to take during crisis management is planning. It helps you to speak effective, responsive messages using Crisis and Emergency Risk Communication (CERC). Also, it would help if you took considerable time to craft a crisis communication plan.

Is crisis management a promising career?

Yes, crisis management is an excellent option to elevate your career and contribute meaningfully to your organization and society. 

Is crisis management a skill?

No matter what type of crisis you are dealing with – a natural disaster, a pandemic, or another unforeseeable event – the right people must lead your responses to ensure success. Crisis management, however, isn’t something people are born with the ability to do. To develop these skills, they receive feedback, test their skills, and practice them.


After reading this article, you may have concluded that which one to choose depends on your preferences. There are so many things to understand and evaluate that can only happen when you enroll in one of the best crisis management classes. It is time to upgrade yourself with valuable crisis management skills and use them to identify and respond to a critical event.

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